Frequently Asked Questions
Will we need to leave the premises during pest treatments?
Thankfully, no. While there are some situations, including fumigation treatments, that will require you to vacate the property with your pets, and cover any house plants, most of the time this won’t be required.
You will always know, well in advance, which processes we will be following, and what their impact will be on you on the day. We’ll tell you about any chemicals we intend to use, how long everything will take, and how you and others in the property may be affected.
We work professionally to ensure there are no surprises at your end.
How long do pest control treatments last?
Things like the size of the property, the pest involved, and the size of the infestation will all be taken into account, as will the number of people in the property and what it is used for. More often than not, however, commercial visits will be completed within 2-4 hours, and residential visits within 2-3 hours.
However, we do provide a completely tailored service, so if you have certain time constraints or other commitments that we need to be aware of, simply let us know. We can also arrange to visit your property before and after business hours, if required.
Do you only offer pest control services in London?
We are extremely active in London, serving 10,000 businesses and residential properties in the city. However, we are also readily available in the home counties too, and have also been asked to provide our services from Scotland to the Isle of Man.
If we are unable to bring our services directly to you, we do have a wide network of reliable contacts in many regions, and so may be able to offer you expert advice on which pest control service near you will be ‘best’.
Can you completely eradicate fleas?
These pests in particular are notoriously tough to get rid of completely. Fleas tend to return, time after time, as pet owners are unable to completely eradicate them on the animals involved.
When it comes to fleas in the property, for instance on furniture and carpets, we can treat these but we don’t deal with animals directly.
Why use Best Pest Control as opposed to the likes of Rentokil?
Some of the most experienced pest control experts are already part of our team, encompassing many years of expertise in the industry, plus relevant qualifications and the successful completion of pest control courses.
Can I do the same pest control work myself with shop bought stuff?
While you can certainly buy some useful products online or in-store, most of the most effective treatments will not be available to buy for the general public. This is because our industry is highly-regulated at all levels, and untrained people will not be professionally equipped to use them safely and effectively.
We’ve invested hundreds of thousands of pounds in our high-end pest control equipment, enabling us to apply the right volume and strength of chemicals into homes and commercial properties. We would advise that you always have your pest control performed by a trained, experienced professional.
What if my pest problem isn’t listed on your site?
Then still get in touch with us. There are hundreds of other pests we can deal with, other than the most frequently found ones that we list on our site. You may have found woodworm, African Land Snails, or Norwegian Wharf Rats – there will always be a treatment or solution available to tackle them.
Over the years we’ve encountered so many unusual pests, sometimes at very familiar commercial premises – but discretion is a big part of what we do, so whatever your problem, we, and we alone will deal with it quietly, and effectively.
My business needs regular treatments? Will there be any discount available?
It’s perfectly normal for businesses in the food service industry to require regular termite control, or other pest control treatments. Subsequently, it’s only reasonable that we can provide a discount when regular treatments are required.
Once we’ve been to your premises once, we’ll know our way around and identify the most common and expected areas where pest problems can reoccur. Overall, it actually costs us less to regularly manage pest control problems like this, so we pass those savings straight on to you.
I’ve got a pest problem, but can I wait a while to deal with them?
So, given that many pests are actually fast breeding, you can appreciate that from just a few, you’re going to experience a lot within a short space of time. Other pests, such as woodworms, can cause a massive amount of financial pain.
The best bet for you and your property is to get professional assistance as soon as possible and, partly for this reason, we offer a 24 emergency call out service in London. Alternatively, you could book the next or earliest available slot, and wait just a short time for a professional to come to you.
Are there any pests you don’t control?
We would like to say no, but it does depend on what you classify as a pest! We can’t deal with noisy dogs or nosy cats owned by your neighbours, for instance – it’s strictly those infestations and growing threats from the pests that aren’t owned by anyone nearby. However, we can expertly deal with many hundreds of other pests – just get in touch to learn more.